We are confident that you will be thrilled with your purchase, but because most of our pieces are handmade to order, WE ONLY ACCEPT EXCHANGES OR RETURNS FOR STORE CREDIT.


If you are not happy with an item purchased online, please contact us immediately for instructions on exchanging/returning your item for store credit.


You can ship the item back to us in original, unworn condition and in the original packaging within 7 days of receipt for exchange or store credit. One of a Kind rings that have been sized, as well as custom orders are FINAL SALE.  


Due to this policy please don’t hesitate to email us with questions, sizing concerns, or if you would like us to email you additional photos/video to ensure you decide on the perfect piece for you! We want to make sure you are in love with your Herbella Enchanted Jewelry piece and never want to take it off!